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Prmagazine > News > News > With Alexa+, Amazon makes an intriguing play in the consumer agent space | TechCrunch
With Alexa+, Amazon makes an intriguing play in the consumer agent space | TechCrunch

With Alexa+, Amazon makes an intriguing play in the consumer agent space | TechCrunch

Amazon shares an impressive vision for Wednesday’s “agent” future – the company improves Alexa, Alexa+From booking restaurants to finding electrical repair staff, dealing with countless ordinary tasks.

If Amazon can deliver, it may be using comprehensive, consumer-centric proxy tools to the door. The company hopes to be able to marry a more natural, expressive Alexa in a completely automatic, completely intelligent way (powered by the Generative AI model).

“We believe the future is full of agents – we have believed it for a while,” said Daniel Rausch, vice president of Amazon Alexa and Echo, during a keynote speech on Wednesday. “There will be many AI agents doing things for customers, many of them will have professional skills…and we have also always believed that in a world full of AI, these agents should interact with each other. They should interoperate seamlessly for customers.”

This would be a huge win for a tech giant who is working to make his long-time assistant relevant again. Amazon has invested in Alexa for many years and has not earned a considerable income. The company’s hardware department Billions of dollars have been reportedly burned.

AI is the next big thing for AI. The tech industry sees agents as the key to extracting value from increasingly complex models. Agents promise to phase out low-hanging chores and agenda items to increase people’s overall productivity.

At least that’s the idea. So far, the agency has been largely overwhelmed.

Major AI labs including humans and Openai emission Agent This controls the browser to perform actions. But they often make mistakes and require considerable intervention to complete more involved tasks. Other ambitious attempts, such as Google’s Project sailorretained in the prototype stage without a promised release window.

Amazon’s Alexa+ demo is scheduled to start with preview next month, portraying a more sophisticated proxy experience – a technical barrier that’s very few. The company shows assistants the information extracted from a range of sources, including email, calendar, and storage preferences to help with daily errands.

In a preview during a press Wednesday morning in New York, Amazon shows Alexa+ to build grocery shopping listand then order items through integration with Amazon Fresh, Whole Foods and other local chains. In another demo, the company highlighted how Alexa+ automatically buys products on Amazon when it is for sale and retains spa and fitness dates through Wellness App Vavaro.

According to Amazon, the proxy function won’t stop there. Alexa+ can order food delivery orders via Grubhub, hail, find tickets for upcoming concerts on Ticketmaster, place travel itinerary drawings on sources like TripAdvisor, and even pull key dates and times from event flyers to set reminders.

Is it so good?

It all sounds exciting – and ambitious. Amazon is arguably successful given the retailer’s years of shopping habits and data on partnerships with major technology ecosystems and services. Alexa+ users are willing to fork their data stance and benefit from a more personalized, tailored proxy experience. Alexa+ (usually $19.99 per month) will use Amazon’s Alexa+ for free Most dedicated user queues.

Amazon also counts on its huge Alexa installation foundation (more than 600 million devices) to start Alexa+ adoption. Since there is already an Alexa-compatible speaker in many homes, the company’s bet is Alexa+ that will be effortless for many users.

Perhaps Amazon’s biggest challenge is to overcome the technological limitations of today’s AI technology. Alexa+ Repeated delays are reported Due to misbehaving models; earlier versions of experience failed to answer questions correctly and worked hard to turn off the smart lights.

Not just nothing, the competition’s baby’s pace towards agency tools has suffered its own setbacks. In-depth study of CHATGPT,Openai’s proxy model is used to compile research reports, and sometimes creates hallucinations. Meanwhile, Google’s Gemini Chatbot It’s actually wrong Summary of email.

It’s hard to understand how Alexa+ performed at Wednesday’s press conference. Many of the presentations were carefully orchestrated and Amazon did not allow attendees to use the new assistant in detail.

We will have to wait to get Alexa+ through its paces to see if it is close to achieving Amazon’s agency sales. If so, it’s really an impressive feat – probably only giving Amazon a lead in the consumer competition.

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