People with expertise are very confident using AI tools AI will have a positive impact over the next 20 yearsbut relatively few American adults feel the same, according to the Pew Research Center survey.
Proliferation Generated AI tools Like Openai chatgpt In the past few years, the theme has been pushed into the mainstream. Pew said the public said they care more about the public has risen since a similar survey in 2021.
Among AI experts, 56% said they expect the impact of AI on the United States to have a positive impact over the next 20 years. By comparison, only 17% of the public have this view, while 35% feel that AI has a negative impact. (Among AI experts, 15% expect negative effects.)
A big reason for the gap is that the average American has less optimistic about the impact of AI on important aspects of life, such as workplace, health care, and education. Although 73% of experts say they hope AI will improve the way people work, only 23% of adults we surveyed feel the same way.
Not all AI works like the generative AI models that stand out since 2022, but the popularity of Chatgpt and other large language models such as Google’s Gemini has led to competition among tech companies, and the feeling of AI saturated activity in everyday applications and devices. This is a mixed reaction from consumers. A 2024 CNET survey finds many smartphone users Not enthusiastic about artificial intelligence integration such as Apape Intelligence.
Pew’s report released the results of a pair of surveys this week. American adults conducted a poll as part of Pew’s U.S. Trends Group, which surveyed more than 5,000 randomly selected adults conducted in August 2024. Expert opinions come from a group of 1,013 people living in the United States whose work or research is related to AI and are published in 2023 and 2024 in 2024 and 2024 in 21 different AI sales AI sales.
“These investigations reveal deep differences and common grounds for AI,” the report said. “AI experts are more active in AI’s potential, including work, than the public. However, both groups want more personal control over AI and are concerned about government oversight.”
Worry about AI in the workplace
Both sides are not optimistic because AI will lead to more job opportunities in the next 20 years. Among AI experts, 19% expect more jobs, while 39% expect fewer. Among the public, the deviation is much greater – 64% expect fewer job opportunities and only 5% expect more.
As for Which jobs are the most riskyboth groups agree that cashiers and journalists are vulnerable. Although in Use AI chatbots for treatment.
Most AI experts (61%) said they expect truck drivers to lose their jobs, compared with only 33% of the public. Driverless Truck For the self-driving car industry, this is longer than Chatgpt’s dream, a household word, although the survey may suggest that the idea has not yet been stuck with the public. An AI expert quoted a particularly emphasized truck driver anonymously in the report, saying: “They may disappear within 10 years, 20 years.”
Even for work that remains alive despite AI, what humans do may change. IBM Chief Human Resources Officer Nickle Lamoreaux told viewers last month on South by Southwest that it will Change the quality companies look for among workersforcing them to focus more on critical thinking and human qualities.
Despite the hype, AI tools have not caused many dents in many workplaces. Another Pew survey released in February found Only one in six workers use AI at work Most people say they don’t use chatbots at all or rarely use them.
Americans pay more attention to AI
These two sets are actually mirror images, i.e. whether people are more worried or excited about increasing the use of AI. Among the public, 51% pay more attention, while 47% of AI experts say they are more excited.
Experts cited in the report point to automation of repetitive tasks and Potential improvements in medicine As a reason for hope. “The positive impact on the health industry is most exciting,” said one expert.
However, the focus is huge. Such as Incorrect information,imitate(Or “deep strike”Both the public and experts cite the abuse of personal information. Public reports say that they care more about unemployment than experts.
