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Cookie barrel Old Country Store is canceling the makeover.
A few months later Customer’s anger The Tennessee-based restaurant chain announced Tuesday that it will suspend its store remodeling and double the food it is famous for after a remodeled logo, a redesigned restaurant and a lower food quality.
“You have shared your voice in recent weeks, not only on our logo, but on our restaurants. We are continuing to listen,” Cracker Barrel said in a statement on social media.
Cookie barrel or waffle? The warmest food debate in the South returns logo legend
“Today, we are suspending the renovation. Your restaurant No remodeling has been done, you don’t have to worry, no. With our recently announced that our “old timer” logo will remain, and our bigger focus on the kitchen and plates, we hope today’s steps will reinforce our hearing you. ”
The reversal happened in months of loyal customers who accused the brand of abandoning its nostalgic Southern style.
The forefront of the movement is Rachel Love, a 38-year-old Tennessee woman who exudes a crack groan on her April tiktok video as she pulls out the barrel of the cookie and takes away “the last nostalgia you left behind.”
A fan said the Cracker Barrel Old Country store is putting “a bigger focus on the kitchen and plates.” (Jeffrey Greenberg/Universal Images via Get Image Group)
Love told Fox News Digital that this week’s announcement felt like a defense.
“I’m very excited, but it’s been a long time,” she said.
She was shocked by the criticism of what she called the “Barn-Dimuni Islands” with fans. Viral video Thousands of reviews soon began, mostly responding to her frustration as the chain is rebranding rather than focusing on food quality.
Cookie barrels view critics as “vocal minority”, while rival restaurants add opposition
Love said she believes the future of cookie barrels lies in “relevance”.
“We won’t go there logos,” she said. “We’ll go there food, To be familiar, you get a sense of nostalgia. ”
Rachel Love told Fox News that Cracker Barrel’s decision to cancel the restaurant’s remodel “has been a long time.” (Fox News figures)
She suggests that the cookie barrel be provided by “Meat and three meals” Likewise, bringing the real chef back to the kitchen ends the modernization trend of alienating long-term clients.
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“It’s not the case,” she said. “That’s one thing. It’s a cookie barrel old country shop. Old. It’s old. It’s old. It’s the name.”
Cracker Barrel’s reversal represents an opportunity for a relationship with loyal fans like Love, she suggests.
Cracker Barrel said it will return to its “old timer” logo and restaurant interior after a lot of criticism. (Gregory Walton/AFP via Getty Images)
“The recovery is definitely beginning now,” Love said, adding that it was an opportunity for the “glow” of the cookie barrels.
“It’s an exciting new path they have and if they do, I think it might be a huge comeback for them. But they have to make it great again. Make the cookie barrels great again.”
Whether the cookie barrel follows its promise will “a bigger focus on In the kitchen and in the plate“It remains to be seen. For now, the charm of the old country shop is obviously not anywhere – and that’s exactly what fans want.
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Love says, “I want to see success. I’m passionate about it.” “I love their meat pies. I make it for meat pies.”
