The Y combination starts Tali It is helping companies to alleviate bottlenecks that occur when a large number of customers try, for example, when making an appointment. Its AI voice agent starts and processes basic operations while handing over more complex processes to human operators. The Berlin-based startup has now raised $3.6 million in a round of prepaid funds led by Berlin-based Cherry Ventures and Y Combinator.
Telli said its AI voice agent can perform many tasks, including automatic callbacks and even transactions.
Founded by Seb Hapte-Selassie, Philipp Baumanns and Finn Zur Mühlen, the startup focuses on integrating its agents into the company’s operations.
Now, it claims to have grown by more than 50% in the month and has processed nearly a million calls outside its offices in Berlin (with just a team of six). The clients are distributed in Germany, the United Kingdom, Latin America and the United States, and are planning to expand further.
CEO Zur Mühlen told TechCrunch that the founders came up with the idea after working at ENPAL, Germany’s largest entrepreneurial success: “We expanded the customer service staff and we saw directly how difficult it is to automate the call for customer approvals and how difficult it is to manage performance.”
Telli’s AI agents “actually achieved results with bookings, appointment-eligible prospects, making product suggestions, etc.” He said the sounds were created by hired voice actors and then cloned the sound using 11 labs or Descartes AI voice cloning platforms.
The basic AI model Telli uses a difference between open AI, Claude and others: “We turn around. Our goal is always to provide customers with the best solutions that currently have,” he said.
